FAQ

About Surfboard

Does it come with fins?

No, fins are not included. It uses the "Future Fin" fin system, so please buy the one that fits.

Where can I see the actual product?

We are sorry, but there is no place to see the actual product because we are exclusively online.

About Delivery

Can I specify the delivery date and time?

At present, date-specific requests cannot be accommodated.

Are there areas where delivery is not available?

Unable to ship to certain areas:

American Samoa, Federated States of Micronesia, Marshall Islands, Northern
Mariana Islands, APO/FPO/DPO


Additional shipping charges apply to certain areas:

Remote area such as Hawaii, Alaska etc.

When will my order arrive?

We will send a shipping notification email to the email address you provided at the time of purchase. You can check the status there.

Other

Do your boards ever go on sale?

It may be held on an irregular basis. Follow us on Instagram and we'll let you know on our story.

I haven't received my order confirmation email. Did my order complete?

An order confirmation email is automatically sent to the email address
signed up when the purchase procedure is completed. If there is no mistake in the
email address, it might be in the spam mail, so please check it. If you still
cannot find it, please contact us using the inquiry form.

When will the SOLD OUT items be in stock?

Products that do not have an estimated arrival date on the site are undecided.
Follow us on Instagram and we'll let you know on our story.

Get in Touch

If the problem has not been solved, please contact us.